This document contains the complete Terms of Service and Privacy Policy for Puela Lunaris International LLC. It is designed to be clear and straightforward so you understand your rights and our responsibilities.

Terms of Service

Overview and Acceptance

• Puela Lunaris International LLC (doing business as Lunaris Online Academy) owns and operates this website.

• By using this site, you agree to these terms. If you do not agree, please stop using the site.

• We may update these terms occasionally. Your continued use of the site means you accept any new changes.

Limited Use License

• All content is for your personal, non-commercial use only. This means that, unless you are taking one of our professional development trainings or mentorships, you cannot use the content of this site to teach your own classes or perform our choreographies in exchange for money without permission.

• You are granted a license to view materials; you do not own the content.

• You may not copy, modify, or use our materials for public display or commercial purposes.

• You may not create online programs that compete with this academy.

• We will terminate your access automatically and without any refund if you violate these rules.

Intellectual Property

• All videos, choreographies, techniques, dance steps, are the exclusive property of Puela Lunaris International LLC.

• All materials are protected by copyright and trademark laws.

• You must have written permission or a specific license from us to reproduce or use our materials for anything other than personal practice.

Physical Safety and Liability

• Dance and fitness training can be strenuous physical activity. Please consult with your health care practitioner before starting any program.

• It is your responsibility to judge your physical and mental capabilities and choose appropriate levels.

• By using this site, you waive and release Puela Lunaris International LLC and its representatives from any claims for injury.

Membership and Billing

• Individual Use: Accounts are for one person only. You may not share or sell your login credentials.

• Fraud Prevention: We monitor for excessive logins from different IP addresses.. Activity suggesting account sharing will result in immediate cancellation without a refund.

• Automatic Renewals: Subscriptions renew automatically every month, quarter, or year depending on your plan.

• Currency: All billing is in U.S. Dollars (USD). We are not responsible for bank fees or currency conversion charges.

• Payment Failures: If a payment is declined, we will notify you to update your info. If unpaid, access will be suspended.

Cancellation and Refund Policy

• How to Cancel: You can cancel directly through your account settings or by emailing contact@puelalunaris.com.

• No Refunds: All payments are final. We do not offer refunds, credits, or prorated billing for memberships or unused time.

• Deadline: You must cancel before your next renewal date to avoid being charged. You will keep access until your current paid period ends.

Digital Products and One-Time Purchases

• Final Sales: Sales for workshops, courses, downloadable guides, or other one-time purchases are final. No refunds or exchanges are provided once delivery is made.

• Streaming Only: Video content is for streaming only. You may not download, record, or capture our materials.

• License: Your purchase gives you a personal license to view the content. All ownership remains with Puela Lunaris International LLC.

Payment Disputes

• Contact Us First: You agree to contact us directly to solve any billing issues before calling your bank.

• Chargebacks: Unauthorized chargebacks will result in immediate account termination. We reserve the right to recover costs related to the dispute.

Conduct and Security

• Accurate Info: You must provide truthful information when creating your account.

• Confidentiality: You are responsible for keeping your password secret.

• Prohibited Behavior: You may not use the site for illegal acts or abusive behavior.

• Indemnification: You agree to protect Puela Lunaris International LLC from any legal claims arising from your misuse of the site.

Legal Authority and Age

• Age Limit: This site is for individuals aged 18 and older.

• Keeper Supervision: Individuals under 18 may only use the site with the express permission and supervision of their keeper.
  Dispute Resolution

  • Contact First: If you have a dispute with us, please contact us first at contact@puelalunaris.com. We will make every effort to resolve it directly.

  • Mediation: If we cannot reach a resolution, both parties agree to attempt mediation before pursuing any legal action.

  Governing Law

  • Governing Law: These terms are governed by the laws of the State of New York, United States of America.

  Force Majeure

  • We are not liable for any failure or delay in delivering services caused by circumstances beyond our reasonable control, including internet outages, platform failures, natural disasters, or government restrictions.

  Severability

  • If any part of these terms is found invalid or unenforceable, the remaining terms continue in full force and effect.

Privacy Policy

General Commitment

• We respect your privacy and never sell or lease your personal information to third parties.

• We do not store credit card information on our servers. All payments are encrypted and handled by Stripe or Paypal.

Data Usage and Legal Basis

• We collect your name and email to deliver services, improve our products, and provide support.

• We process data to fulfill our service to you or to protect our legitimate business interests.

• All our  marketing emails have opt-out options. You can opt-out at any time.

Your Global Data Rights

• Access: You can ask for a copy of the personal data we have about you.

• Correction: You can ask us to fix any wrong information.

• Deletion: You can ask us to delete your data, though we must keep some records (like billing) for tax laws.

• Portability: You can request your data in a format that you can take to another service.

Data Safety and Retention

• Global Processing: Puela Lunaris International LLC is based in the United States, and our service platform, systeme.io, is based in Europe.

• Storage Locations: Your information may be processed and stored in both Europe and the United States.

• Data Security: We maintain professional security standards to protect your data in both regions.

• Legal Compliance: All data transfers are handled according to international privacy laws to keep your information safe.

• Retention: We keep account info while your account is active. Billing records are kept for seven years for tax purposes. Inactive data is generally hidden or deleted after three years.

Cookies and Technical Info

• Cookies: We use cookies to save your preferences and make the site easier to use. They do not share your personal data with outsiders.

• Technical Logs: We gather non-personal info like browser type and IP addresses to improve site security and performance.

Protection of Minors

• Age Limit: we do not knowingly collect info from children under 13.

• Action: If we discover a minor has submitted info, we will delete it immediately.

• Keeper Role: We encourage keepers to supervise the online activities of those in their care.

External Sites and Public Areas

• Third Parties: We are not responsible for the privacy rules of other websites linked to our site.

• Public Forums: You are responsible for any info you share in public chat rooms or forums.
  Third-Party Tools

  • Third-Party Tools: We work with Systeme.io, Stripe, PayPal, and Google Analytics to deliver our services. Each operates under its own privacy policy.

  Cookie Consent

  • By continuing to use this site, you consent to our use of cookies. You can disable cookies at any time through your browser settings.

  Data Request

  • Data Requests: To exercise any data rights, email contact@puelalunaris.com with the subject line: Data Request. We will respond within 30 days.

Contact Information

• For any questions about these terms or your privacy, please contact:

• Puela Lunaris International LLC

• Email: contact@puelalunaris.com
  
  

Updated: May 2026